Assinstant is a live-chat website solution. It is developed entirely by EBPW for the purpose of high quality, realtime customer support and online sales.
It includes three main interfaces:
Customer interface - when a customer click on Assinstant icon this invokes a chat session with an online operator.
Operator interface - the website operator see a list with customers who are waiting for chat or are in the a chat session, which pages were browsed before clicking of the chat window and etc.
Manager interface - allows creation and editing of the operator accounts, adding new websites to the service, reading chat logs, controlling the settings for design and behavior of the chat system.
The Assinstant is fast, user-friendly, cost-effective solution.
It secure uses special encryption to ensure the sensitive customer data protection as credit card numbers and the billing information.